How do I place my order?

To place an order, finish adding items to your shopping cart. You may continue through our website checkout or through PayPal.

If you encounter any difficulties during checkout, contact service@Sgvnyhrf.com.

What if there are items missing or incorrect products when I receive my order?

For missing or wrongly shipped items, contact service@Sgvnyhrf.com. Please include your transaction reference number (Order #) and proof. Image file size should be below 1MB.

We will reship the correct item at no extra cost. The wrongly sent item does not need to be returned and may be kept as a gift.

How do I know that my order has been successfully submitted?

You will receive an email confirmation containing the Order Number and details of your purchase.

I would like to change my items ordered. What should I do?

Amending your order is allowed on or before 11:00 PM (PDT, -7 GMT) on the same day the order is placed. Contact service@Sgvnyhrf.com to request a change.

How do I add items to my cart?

Navigate to the item page, choose your preferences, and click “Add to Cart”. On the Shopping Cart page, enter the quantity you want. You may then continue shopping or complete your order.

How do I view what’s in my shopping cart?

Click the Cart icon at the top of the website. From there, you can review items, change quantities, or remove products.

How do I remove items from my cart?

Open the Cart from the upper-right corner, identify the item you want to delete, and click the “Remove” link below the quantity listing.

How do I change the quantity of an item?

Open the Cart, move to the “Quantity” field for the item, and enter the desired quantity. The quantity and associated dollar amount will update automatically.

What are the recommended browsers for this site?

Google Chrome, Safari, Firefox, Internet Explorer.

What are your payment options?

We accept MasterCard, Visa, American Express, Discover, PayPal, and Apple Pay.

How do I make payments using PayPal?

After adding items to your cart, click the “PayPal” button. You will be redirected to the PayPal website. Fill in the correct details for fast and hassle-free payment processing.

How do I use a discount code?

Choose the item you want to order and click the “Checkout” green button. On the Customer Information page, enter your code in the “Discount” field, click “Apply”, and verify that the discount appears in the order breakdown.

What is your return & exchange policy?

Please refer to our Return Policy relating to returns.

Our customer service is open 24/7. We will reply to your inquiry as soon as possible.

How to return your item?

Contact us at service@Sgvnyhrf.com for more information.

What is your cancellation policy?

Cancellation of an order is allowed on or before 11:00 PM (PDT, -7 GMT) on the same day. After that time, cancellation will no longer be entertained. Contact service@Sgvnyhrf.com to request cancellation.

Yes. The server that hosts our store encrypts transmission of credit card and personal customer information using the Internet-standard SSL protocol.

Our website uses a credit card processor for a secure internet payment gateway, keeping data encrypted with AES-256.

Any information you share with us is private and confidential. We will not share, rent, or sell your personal information without your consent, except as required by law.